1. Introduction

Welcome to 99jilli. This Privacy Policy ("Policy") explains what information we collect when you use the 99jilli platform, how it is used, who it is shared with, and how it is kept secure.

99jilli takes your privacy seriously. We believe transparency and trust go hand in hand — which is why this Privacy Policy is written in plain, straightforward language, so you always know exactly what's happening with your data.

By using 99jilli, you agree to this Privacy Policy. If you have any objections to any part of this policy, please discontinue use of the platform and reach out to our support team.

Your Privacy is Our Commitment
99jilli never sells your personal information. Your data is used solely to improve platform services and fulfill legal obligations.

2. What Information We Collect

Under 99jilli's Privacy Policy, we only collect information that is necessary to deliver our platform services and meet legal obligations. A detailed breakdown by category is provided below:

Personal Identity Information

  • Name: Your full name (as provided during registration).
  • Date of Birth: For age verification purposes.
  • National ID Number: For KYC verification.
  • Address: Full residential address.
  • Phone Number: For contact verification and OTP authentication.

Contact Information

  • Email address — for account communications and security notifications.
  • Mobile number — for transaction verification and support.

Financial Information

  • Mobile banking account numbers (bKash, Nagad, Rocket).
  • Transaction history and amounts.
  • Deposit and withdrawal records.

Device & Usage Information

  • IP address and device ID.
  • Browser type and version.
  • Operating system information.
  • Time spent on the site and pages visited.
  • Gaming activity and betting history.
Data Type Purpose of Collection Mandatory?
Name & Date of Birth Identity Verification, KYC Yes
Email & Phone Communication & OTP Verification Yes
Financial Information Transaction Processing Yes
IP & Device Information Security & Fraud Prevention Automatic
Usage History Service Improvement Automatic

3. How Information is Collected

99jilli collects information in the following ways:

  • Directly Provided Information: Through registration forms, KYC uploads, support chat, and form submissions.
  • Automatically Collected: Through cookies, log files, and tracking technologies while you use the platform.
  • From Third Parties: Limited data from payment processors (bKash, Nagad) and identity verification services.

4. How Your Information Is Used

In accordance with 99jilli's Privacy Policy, the information we collect is used for the following purposes:

  • Account Management: To handle registration, login, profile updates, and account security.
  • Transaction Processing: For processing deposits, withdrawals, and bonus distribution.
  • KYC Verification: To verify your identity and age.
  • Customer Support: For handling support tickets and resolving complaints.
  • Security & Fraud Prevention: To detect and prevent suspicious activity.
  • Service Improvement: To analyze and improve the user experience.
  • Legal Obligations: To provide information as required by regulatory authorities.
  • Contact: To send important updates and security-related notifications.
Marketing Communications
99jilli may send you messages about promotional offers and bonuses. You can opt out at any time — either through your account settings or by clicking the "Unsubscribe" link in any email.

5. Data Sharing Policy

99jilli never sells your personal data. However, certain information may be shared in the following limited circumstances:

  • Payment Processors: Necessary financial information shared with bKash, Nagad, and Rocket to process transactions.
  • KYC Verification Services: With authorized third parties for identity verification.
  • Technology Service Providers: With hosting and cloud service providers that operate the platform, under strict confidentiality agreements.
  • Legal Authority: At the request of government authorities due to a court order or legal obligation.
  • Anti-Money Laundering: With regulatory bodies to meet AML (Anti-Money Laundering) compliance requirements.

Your information is not shared with any other parties beyond the cases listed above. All third-party service providers are required to comply with 99jilli's privacy standards.

6. Data Security Measures

99jilli uses multiple layers of security to keep your information safe:

  • SSL/TLS Encryption: 256-bit encryption for all data transmission.
  • Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
  • Two-Factor Authentication (2FA): An extra layer of security on your account.
  • Firewall & DDoS Protection: Server-level attack prevention.
  • Regular Security Audits: By third-party security specialists.
  • Restricted Staff Access: Only authorized personnel can access the information required.
In the Event of a Data Breach
In the event of a security breach, 99jilli will notify affected users by email within 72 hours and work to resolve the issue as quickly as possible.

7. How Long We Retain Your Data

Data retention periods under 99jilli's Privacy Policy are defined as follows:

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulatory Compliance
KYC Documents 5 years after account closure AML Policy
Support Contact 2 Years Service Quality Improvement
Cookies & Session Data 30 Days to 1 Year By Cookie Type

8. Your Rights

Under 99jilli's Privacy Policy, you have the following rights:

  • Right to Access: You may request to know what personal information we hold about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: In certain circumstances, you may request the deletion of your data (beyond what is required by legal obligations).
  • Right to Restrict Processing: You may request that the use of your data be restricted to specific purposes.
  • Right to Portability: You may request a copy of your information in a machine-readable format.
  • Right to Object: You may opt out of marketing communications or object to certain types of data processing.

To exercise any of the rights listed above support@99jilli.com. We'll respond within 30 days.

9. Cookie Policy

The 99jilli website and app use cookies and similar technologies. Cookies are small text files stored on your device. Below is a breakdown of the cookies we use:

Essential Cookies Mandatory
To maintain login sessions, manage security tokens, and support core platform functionality. The site cannot function properly without these.
Performance Cookies Optional
To analyze which pages receive the most visits and how load times perform, helping us improve our services. No personal data is collected.
Functionality Cookies Optional
To remember your preferred language, theme, and other settings — so you don't have to reconfigure them every time you log in.
Security Cookies Mandatory
To detect fraudulent activity and unauthorized account access — an essential part of keeping your account secure.

You can disable optional cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

10. Protection of Minors' Data

99jilli is strictly for individuals aged 18 and above. We do not knowingly collect information from minors. Date of birth is verified during registration, and any underage applicant will be refused.

If we hold any data relating to a minor, it will be deleted immediately upon request from a parent or guardian. To reach us regarding this matter: support@99jilli.com।

11. Changes to the Privacy Policy

99jilli may update this Privacy Policy from time to time. If any significant changes are made, you will be notified in advance at your registered email address. Continued use of the platform after changes take effect will be considered acceptance of the updated policy.

The date of any changes will always be shown at the top of this page under "Last Updated". You may request a copy of a previous version at any time.

12. Contact Us

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:

  • Email: support@99jilli.com
  • Website: About Us You'll find full contact details on the page.
  • Response Time: Typically within 2–5 business days.
Your Privacy Is Our Responsibility
99jilli is committed to protecting your personal data at all times. If you have any questions about our Privacy Policy, don't hesitate to get in touch with us.